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General terms and conditions

Identification of the seller

Between LEONARD FASHION company, limited company with a Social Capital of €1,100,000, with headquarters is located at 31 rue Jean Giraudoux, 75116 Paris registered in the register of trade and companies of Paris under the number 582 047 635. Number of SIRET 582 047 635 00062, and his VAT number is FR36 582 047 635.

For customer service requests, the company can be reached at, or by phone at + 33 (0) 1 53 67 87 87.

Hereinafter the “seller” or the “company”, or “we” share

And the person physical making the purchase of Products of the company,

Below, “buyer” or “customer” or “you”

On the other hand,

He was exposed and agreed the following:


These general conditions define the conditions applicable to the sale by LEONARD FASHION company of his products through the website (“the Site”).

The products (hereinafter ‘ the products’) are exclusively intended to be sold to consumers as defined in the preliminary article of the French Consumer Code.

No sale can be finalized in the absence of the express acceptance by the customer of the present general conditions of sale.

The present general conditions can be saved and printed at any time by le customer.[AL1]

Article 1: ordering[AL2]

1.1: registration

Only customers who are already registered on the Site can place an order.

Registration on the Site is posted after the requested information.

Customer agrees to provide accurate personal information at the time of registration.

Registration made for a purchase on the Site is reserved for adults. Any entry made by a minor requires the permission of his parents or his legal tutor.

The seller reserves the right to immediately close the account of the customer in the case where information mentioned at the time of its opening were reveal false.

Once registered, the customer has a login and a password allowing him to connect to his account (“the account”) .

Only the owner of the account is allowed to connect using the login and password for the account.

The customer agrees to keep his password strictly confidential.

Has this title, any connection via the account of the customer is deemed to have been made by the customer himself or with his authorization, except if the customer is able to bring the evidence to the contrary.

Le customer may request at any time to close the account by sending an email to: .

An account cannot be sold or transferred to another person or entity unless express agreement of the seller.

1.2 order steps

The customer must follow a series of steps specific to each product offered by the seller to be able to carry out his order.

However, these steps are systematic:

➢Information on the essential characteristics of the product and its price;

➢Choice of the product, if any of its options;

➢Acceptance of the present General Conditions of sale.

➢Verification of the elements of the order and, where appropriate, correction of errors.

➢Follow-up of the instructions for the payment, and payment of Products.

The customer will receive then confirmation by e-mail of the payment of the order, as well as an acknowledgement of the order confirming on the email address he mentioned.

The confirmation email lists including the product, its price , the delay and fees delivery and contains a copy under format .pdf of the present general conditions of sale.

For the Products delivered, the delivery to the address indicated by the customer.

The customer agrees to provide its true identification elements. The seller reserves the possibility to cancel or to refuse the order, as a result of the intervention of an incident with payment on a previous order, or when the information are clearly wrong.

Article 2: Products and services

The essential characteristics of the Products and their respective prices are available to of the customer on the company website.

Products are described and presented with the greatest possible accuracy. However, if errors or omissions may have occurred in this presentation, the seller’s liability could not be engaged.

The parties agree that the illustrations or photos of the Products offered for sale have no contractual value[HL3].

Article 3: Availability and presentation

Products and price offers are valid as long as they are visible on the Site, within the limit of stocks available. Errors or changes may exceptionally exist, especially in the case of simultaneous orders of the same product by multiple clients.

In the event of unavailability of Products after placing your order, we will inform you by e-mail or telephone as best as possible, offering you either to order another Product presented on the Site to replace or cancel your order.

In the case of cancellation of the order , if the payment was already made, the seller agrees to refund the buyer within fourteen (14) days of the payment of the sums paid.

LEONARD FASHION is not liable in case of out of stock or unavailability of the Products .

LEONARD FASHION reserves the right to change at any time and without prior notice the products offered on the Site.

In order to ensure a better quality of service and availability of our products to all the Customers Site, LEONARD FASHION reserves the right to limit the amount of Products that can be purchased by one Custumer, this in accordance with the provisions applicable in this area and notably those of Article L121-11 of the French Consumer Code.

Article 4: General provisions

These General Conditions of Sale (GCS) apply to all sales of products, conducted through the  the company website.

The seller reserves the right of change herein, at any time by publishing a new version on its website.

The applicable TERMS then are those in force on the date of the payment of the order. These terms and Conditions are available on the website of the company at the following address:

The company also ensures that their acceptance is clear and unreserved in putting in place a checkbox and a click of validationfor each order. [AL4]. The customer states to have taken knowledge of the whole of the present General Conditions of Sale, and if any of the specific terms and conditions related to a Product and accept them without restriction or reserve.

The customer declares to be able to contract legally in French law[HL5].Unless evidence to the contrary the information recorded by the company are the evidence of all the transactions.

Article 5: prices

All the prices are indicated in euros and VAT included

The company reserves the right to modify at any time and without notice the prices of the Products proposed on the Site. The Products are charged on the basis of the rates displayed on the Site at the time of placing your order, subject to availability of the Products ordered at this moment.

All orders are payable in Euros and must be paid immediately at the time of your order.

The rate of VAT is the French rate for sales to a French resident and residents of the European Community Member countries. Sales to other countries are without VAT.

The telecommunication costs necessary for access to the Site company Web are the responsibility of the customer.

Article 6: Means of payments accepted

Credit cards and bank cards accepted are: Visa® and mastercard®. Payments by credit card are authenticated and secure thanks to the 3D secure system. This device is also known under the names of ‘verified by visa®’, ‘mastercard® SecureCode. When paying the Bank asked for personal information to the user to verify the identity of the cardholder and validate the transaction.

By communicating its banking information at the time of sale, the customer authorizes the seller to charge his card the amount related to the indicated price. The customer confirms that he is the legal owner of the card to be debited and that it is legally entitled to use. Error or unable to charge the card, the sale is immediately resolved as of right and the order cancelled.

Article 7: Retention of title Clause

Products remain the property of the company LEONARD FASHION until the entire price recovery by LEONARD FASHION.

However, the customer assumes (including for loss, theft or deterioration) risk concerning the goods delivered from the shipping date. [HL7]

Article 8: Delivery terms

8.1 Delivery to an address area.

The Products purchased on the Website can be delivered in metropolitan France and in the countries of European Union , excluding the Germany, the Austria and the Belgium. Are also excluded, the Anglian Islands Normandy (GB), the DOM and TOM of the French Republic, the Dutch Antilles and Aruba (NL) the Canaries, Ceuta and Melila (ES) the islands of the Azores (P).

It is impossible to place an order for any delivery outside this area of delivery address. For reasons, including security, LEONARD FASHION will not process any order for which a General Delivery, a post office box or a Cedex address is provided.

The Products are shipped to the delivery address that the buyer has indicated during the order process.

8.2 Delivery times

The following delivery times run from the validation of your order by our Customer Service, either from the receipt of the email confirmation referred to in article 1 hereof.

8.2.1 Delivery to an address

At the beginning of the order process we indicate deadlines and formulas for the products purchased and the country of delivery chosen possible shipping.

8.2.2 Delivery in France and in the Principality of Monaco

Messenger (for orders delivered in Paris intra-muros)

-A working day for any order placed and validated before 2 pm, on a working day

Recommended Colissimo:

-Two (2) working days for any order placed and validated before 2 pm, on a working day

-Three (3) working days for any order placed and posted after 2 pm, on a working day

For a delivery in Corsica; three (3) working days from the confirmation of the order.

8.2.3 Delivery in a country of the European Union (outside Germany, Austria Belgium,) The Channel Islands (GB), OVERSEAS TERRITORIES of the French Republic, the Dutch Antilles and Aruba (NL), The Canary Islands, Ceuta and Melila (ES), the Azores Islands (P)).

Colissimo International follow-up:

-Four (4) business days for all orders placed and validated before 14: 00, a working day

-Five (5) working days for any order placed and validated after 2 pm, a working day

8.3 Collect in a LEONARD FASHION Store.

It is possible to remove in-store your order placed on the Website. This service, offered to the Customers of the Site, is currently only available in the shops of Paris.

An email will be sent when your order will be available in stores.

For a withdrawal in store, your products will be available within 3 hours for all orders placed before 14-hours a working day, within 48 hours for any order placed on a bank holiday or public holiday day.

You have to pick up your order within 15 days from the receipt of the e-mail informing you of its availability in stores.[AL8] 

8.4 Delivery problems

Any default or delay of delivery, or provision of your in-store products, superior to the delivery or withdrawal referred to in Articles 8.2  and 8.3 must be reported to our customer service department promptly. Any claim formulated beyond thirty (30) calendar days after the date of validation of your order will not be supported.

In the event of delay of delivery, you can cancel the order, simply by e-mail to or by registered letter to the following address:


31 rue Jean Giraudoux

75116 PARIS

LEONARD FASHION will be required to refund all of the amounts paid at the latest within a period of fourteen (14) days following the date of termination of the contract of sale. If you nevertheless receive the Product after using this option, you will need to return it under the terms of article 9 below.

You should check the conformity of the Products at time of delivery and indicate, on the delivery, in the form of handwritten reserves accompanied by your signature of any discrepancies (open, product package damage, missing product etc…)

You must then contact Customer Service by e-mail, by clicking on the “customer service” link or by phone at the + 33 (0) 1 53 67 87 87 from Monday to Friday (except holiday days from 10: 00 to 17:30)

Noncompliance of the Products purchased or if they do not give you satisfaction, you can return them or ask for the Exchange or refund under the conditions laid down in Article 9 below.

8.5 Transport costs

The amount of the delivery charges is based on selected products, on the total value of your order as well as of the selected mode of delivery.

Delivery fees due are shown to the customer as its choice of products and will be charged at the end of the order in addition to the price of the selected products.

Article 9: Withdrawal period

In accordance with article L.18-221 of the French Code of consumption, the customer has a period of fourteen (14) days from receipt of the product to exercise his right of withdrawal.

The customer informs the seller of his decision to withdraw using this form of withdrawal [AL9] before the expiry of the above-mentioned period, or by sending documents by e-mail to with equivalent guidance.

This form can be downloaded by clicking on the link below:


In case of exercise of the right of withdrawal, the customer will receive on the email address at the time of order, an acknowledgement of his application. [AL10]

The product must be returned new and full, not unseal and in its packaging within a period of fourteen (14) days after sending the form to the following address:


31 rue Jean Giraudoux

75116 PARIS

If the e-customer returns the product in simple letter and this one is lost because of the carrier, the product will be deemed not to have been returned.

The e-customer refund of all sums paid by him, including delivery charges, at the latest within fourteen days of receipt of the product by the seller.

Only the price of the purchased product and shipping costs will be refunded, return fees remain the responsibility of the customer.

However, the seller is not bound to reimburse the additional costs if the customer has expressly chosen a mode of delivery that is more expensive than the standard delivery method.

Article 10: Guarantees

The seller is bound to the defects of the product within the terms of article L.21 7 -4 and following of the French Code of Consumption and the defects hidden in the conditions of articles 1641 and following of the civil code.

The seller recalled that in case of implementation of warranty of compliance, the customer:

-has a period of 2 years from the issuance of the product to act from the seller,

-that he can choose between repair and replacement, reimbursement of the product subject to the terms cost provided for in article L.211-9 of the French Code of consumption,

-that it is dispensed to provide evidence of the existence of the lack of conformity of the product during the twenty-four months after the delivery of the product.

The Buyer can also enforce the guarantee against hidden defects of the thing sold in the sense of article 1641 of the French Civil Code and, in this case, he can choose between the cancellation of the sale or a reduction of the selling price (provisions of the 1644 of the French Civil Code Article).

Repair, replacement or refund of the product can be requested in the following way: the seller should be contacted by mail at the following address and the product must be returned to him under the terms provided for in article 9 hereof.

Article 11: Intellectual property rights

Trademarks, domain names, products, software, images, videos, texts present or relating to the website and more generally all object of Intellectual Property Rights elements are and remain the exclusive property of the Seller. No assignment of intellectual property rights is achieved through these CGV. Any total or partial reproduction, modification or use of the above items for any reason whatsoever is strictly prohibited.

Article 12: Liability

The seller cannot be held responsible for the consequences resulting from the improper use of the products sold on the Site.

If in doubt about the use of the product, the buyer can call to customer service .

The responsibility of the seller cannot in any circumstances be held liable in case of non-performance or improper performance of obligations resulting from a fact unpredictable and insurmountable to a third party, including carrier.

The responsibility of the seller cannot be held liable for any malfunction of the Site due to an interruption of the Internet for any reason whatsoever or a failure of the system of the server hosting used by the seller.

The customer recognizes also the right to the seller to temporarily interrupt access to the website, when this or any linked server is being a discount or maintenance operation. In this case, seller will strive to limit the downside for the customers by reducing the time to the minimum time necessary to carry out the operation in question.

The seller cannot be held responsible for the non-performance of the contract in case of major force, a fortuitous case or a cause external to his will, such as including: natural disaster, war, earthquake, fire, explosions, riots, intervention by government authorities, weather, water damage, malfunction or interruption of the electrical network or telecommunications.

Article 13: nullity and modification of the GCS

Whatever one of the present provision of these conditions was cancelled, this nullity would not result in the nullity of the other provisions that will remain in force between the parties.

This one will be replaced by a stipulation that the content will be the closest possible to the cancelled provision, provided that the new provision is balanced and does not affect rights of Customers.

The titles of the articles of the present general conditions are included for convenience only and do not affect in any way the meaning of the provisions to which they refer.

Article 14: Protection of personal data 

The information that we solicit, indicated as required, are essential for processing and delivery of orders and the establishment of the Bills. If there is no communication of this information, you can not order on the Site. You agree to provide us with sincerety and true information about yourself.

In accordance with the European regulation of the GDPR (General Data Protection Regulation) 2016/679 of 27.04.2016, you have the right of information, right of access, right of rectification, right of opposition (to storage and data processing), right to be forgotten (deletion of data), right to limitation of data processing and right to portability (authorization of transmission to a third party) on personal data concerning you. For any further information, please contact us at: .

The data is retained as long as the customer’s account is active. On behalf of the customer is considered active when an order comes in at least once every twelve months.

In the event of closure of the account, for any reason whatsoever, the data are kept for a period of three months from the date of closing. They are then archived and restorable exclusively as part of a litigation and for the duration of the legal provision.

If you have accepted your registration on the Site, promotional emails will be sent to you[HL13]. You can request to no longer receive e-mails from us at any time by clicking on the link provided for this purpose and inserted in the footer of each email that we will send you.

As part of the management of orders, we will used on cookies to improve personalized service intended for you.

We inform you that you can oppose the registration of cookies by configuring your browser to prohibit their conservation according to the procedure described in the ‘Internet Option’ tab.


Article 15: Applicable law

All clauses in the general terms of sale, and all operations of purchase and sale that are targeted, will be subject to French Law.

In case of dispute, the customer may address his complaint by written in

If the dispute with the seller continues despite its written claim, the customer should, for try to fix it, contact a Consumer Ombudsman at the following address:

CMAP – Centre for Mediation and arbitration in Paris. To submit a dispute to the Ombudsman, the customer can (i) fill out the form on the website of the CMAP: tab “you are: a consumer ‘ (ii) send the application by mail single or recommended to the CMAP Mediation consumption, 39 avenue Franklin D. Roosevelt, 75008 PARIS, or (iii) send an email to

The device for referral to the Ombudsman is described on its Web site: .

The referral to the Ombudsman by the customer must respond within a maximum of one year beginning of s a written with claim of the Seller.

In the absence of “resolution amiable”,[AL15]the jurisdiction is designated according to the rules of public order jurisdiction in the case of a contract between a professional and a consumer.

Legal notice:

The site https://www.leonard-paris. com / is published by the LEONARD FASHION company, limited company with a Social Capital of € 1,100,000, whose headquarters is located at 36 avenue Pierre 1er de Serbie, 75008 Paris registered in the register of trade and companies of Paris under the number 582 047 635.

Contact:, + 33 (0) 1 53 67 87 87

N ° VAT: FR36 582 047 635.

Publication Manager: Madame Nathalie CHASSAING

Host: SARL Planet Work ,whose registered office is at 231 rue Saint Honoré – 75001 Paris – France.

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